Reviews

He did a great job and was professional.

Paul Palermo is the absolute best. I would recommend him to everyone. he did a great job upgrading my fuse panel

Rob, came on time very professional and got my A/C running in tip top condition. Thanks again N.H. Ross!!!

Ty was a complete professional, knowledgeable and friendly technician. He explained the issues and possible solutions. He went out of his way to hear my concerns and educate me on a few things surrounding my hot water tank. Extremely happy with the service and would recommend.

Paul P. Was great. He knows his stuff. We felt very comfortable with his explanations and process.

The technician Daniel was very pleasant, helpful and very knowledgeable. Also he did great job and informed me about what I needed to help my unit work better.

Great service and communication!

Paul P. did a fantastic job replacing our electrical service panel. He was on time, courteous and professional. Couldn't have asked for better service. A+

Jayson c. was very professional, he explained everything to me what I needed. Did a wonderful job! Jayson came in and diagnosed my AC system which had issues. He is very pro highly recommended

Paul was fantastic. Did a great job with a bunch of non-working electrical outlets and explained everything he was going to do in a very clear way and answered all my questions. Plus, he's a pleasure to be around!

NH Ross has a great employee named Eli. The service I recently received from him was excellent. In addition to being friendly and engaging, he was punctual, which was much appreciated. I had questions about my mini-split system, and he answered them all. He even provided helpful tips to help me stay informed. Eli didn’t try to upsell me, so I could think things through on my own, which I also appreciated. He is knowledgeable and personable, so I will definitely request him next time I need plumbing, heat, or electrical work done at my house. I’m very pleased with the service I received. Thank you, NH Ross, for your great employee!

Eli was amazing!!! It turned out to be the coldest day in April and our heat shut off. Eli came quickly and was so so friendly and accommodating! He knew exactly what was wrong and went above and beyond to help us. Thank you Eli and NH Ross! Great company, great technician, great service!

Kevin Meaney did a great job diagnosing our electrical problem and then providing us with very specific options - in writing - to chose from if we decide to move forward with the Ross organization, including costs. Kevin handled himself like a true professional and he reflected great credit on his company. He should therefore be commended.

Ty was amazing! Took his time to explain everything. He was EXTREMELY knowledgeable and professional. His sense of humor(and his expertise) helped us get through the mess in our basement. -David Warkentin

Rob was friendly and knowledgeable. He was careful to keep our home free from any outside dirt. He Knew his stuff and fully checked out the equipment. An asset for NH Ross

Paul and Kevin worked very hard accomplishing all the electrical tasks that were promised. They were both exceptionally polite and answered all of our many questions. We recommend them highly for their Industriousness!

Great reliable company . Prompt answering & always keep me informed of arrival time. Mike was here today Great Guy & Professional .

Paul did the electrical work . He was knowledgeable, thorough and pleasant .

Rich was very professional , I would definitely recommend him

excellent service, great person. answered all questions. fixed problem.

Jorge was efficient and very professional I would definitely recommend.

Please add Rob N to your tech list. Awesome! Rob was very knowledgeable with his work. He was neat, clean, and courteous. This again is a good example of the service and people NH Ross offers.

Paul was excellent and professional

Daniel was very knowledgeable and explained everything he was going to do. I’m very satisfied with his service and ROSS company. Thank you

Matt did a fantastic job. He knew exactly how to fix the problem and was very cordial and professional

Very professionally done estimate.

John R. is very professional, courteous and explained everything I needed to know about the water pressure problem we had. He checked out the situation, gave a price and installed a water pressure valve.

I had to replace an old ceiling fan that was improperly installed. The contractor explained all that had to be done and answered all my questions. He was very polite and professional. He worked carefully and performed all work very well and cleaned up afterwards. I am comfortable with the work and will use Ross again in the future.

Paul P came by for electrical and was very helpful

Jorge did a fantastic job, he was knowledgeable, answered all my questions, and went above and beyond to get my system up and runnjng.

Very professional and courteous. Answered any questions I had. Paul was very knowledgeable on current codes and standards.

Job well done

Paul was a great experience!

Paul Palermo was a consummate professional with an amazing depth of knowledge of his craft. Highly recommended. Veteran friendly company.

Paul and Max were unbelievable. On time, through, and cleaned up beautifully. Very very happy.

Rob was outstanding. Was informative and made sure we understood everything that was important

Jayson was very knowledgeable and very professional is my second year of having him come and check my AC. He advised a couple of add-ons, which I agreed with. I understand he is working on a new certification. Give the man a raise to encourage him to continue as a top-flight repair person!

We are very pleased to find how amazing NH Ross customer service was upon having some electrical issues in our home! Not only was the customer service great but the technician, Matt, was over the top nice and very knowledgeable. Thank you for all your help today, Matt! NH Ross is the best!

Matt was extremely knowledgeable, professional, genuine, and thorough. He patiently and kindly explained everything in terms that we could understand. Thank you Matt and NH Ross!

Rob N. provided a professional and efficient service call. He answered my questions with knowledge and legitimate suggestions.

Professional, arrived early & was mindful of keeping the house clean as he completed his work

My technician was Rob. Rob did a great job and fixed my unit quickly. He was courteous and friendly and conducted himself in a very professional manner.

Paul was very knowledgeable and professional. He took his time explaining each of his recommendations to me. He is a great representative of your company. He is personable and has a wicked sense of humor. Matthew, Paul’s apprentice, was very nice, as well as helpful.

Jason was informative and explained everything he was doing. Developed a good report. On time. Good at what he does. I’m

I just had Matt H electrician from NH Ross over and he replace two outlets and was so helpful and did a wonderful professional job very clean and answered all my questions and concern I am looking forward to having all my electrical and other household issues taken care of by you guys at NH Ross thanks again

Wish I could give more than 5 stars because Paul P the electrician absolutely deserves it!!! Just had an electrical inspection done by Paul and it was very informative and he explained everything to us in detail. 5 star service from start to finish!!!

Paul did a great job!

I just had Matt H electrician from NH Ross over and he replace two outlets and was so helpful and did a wonderful professional job very clean and answered all my questions and concern I am looking forward to having all my electrical and other household issues taken care of by you guys at NH Ross thanks again

Ty is a Wonderful technician. Completely friendly, courteous and helpful. Wonderful experience, thank you

Jack was courteous and professional Always a pleasure.

He was very professional and explained everything very well. Very clean work and open communication.

Our technicians, Dan (HVAC) and Tye (plumbing), both did a fantastic job of explaining everything clearly. They were respectful of us, our home, and worked efficiently. We highly recommend the company and commend these employees.

Paul the electrician was knowledgeable, conscientious and upgraded my circuit breaker safety. Most definitely recommend

Great salesman

Tech was very professional and knowledgeable. Problem was solved quicker than I expected

Friendly service. T he technician was knowledgeable and helpful.

Rob was fantastic. Did a great, professional, and incredibly thorough job. He's a very lovey man too, a pleasure to have around.

Rob was great at explaining issues related to my heating and able to clearly answer questions and resolution going forward.

He figured out the problem with my water heater and fix it quickly, I will be using NH Ross to do all my home needs.

Fast service. Rob was a very knowledgable technician.

Matt was awesome! Spent a lot of his time with me. Very knowledgeable and kind.Explained everything to perfection! Super nice guy!

He was very professional and explained everything very well. Very clean work and open communication.

Rob was awesome and very helpful and professional. Recommend him for the job

Matt did a fantastic job. He knew exactly how to fix the problem and was very cordial and professional

Rob was a sweet wonderful repair guy and now I have heat. Thank you !!

Paul was very courteous and very professional. He explained everything in detail. He left wonderful options to fix and how to do it. Would highly recommend him to anyone with electrical issues

Paul, great and fast job. He changed the breakers and disconeted an old wire from dry machine. All it's ok for the new combo washing machine. Thank's

5 stars tech explained everything to my wife Inspected everything Took pictures and showed everything to my wife Truly a great tech

Paul P.,Electrian, was wonderful. He was very professional,knowledgeable. He made helpful suggestions. Also very polite. He knew his job!

Jack did a great job & was very professional. Thank you.

I had the pleasure of following Paul Palermo as he investigated and repaired my electrical issues. He was very knowledgeable and patient. I learned plenty. Had Paul come again and he gave me my options and explained everything well

Dan G was awesome polite and did a great job.

Anthony was neat, thorough and very knowledgeable with his plumbing inspection. He is courteous, works cleanly and advises you in detail about the findings.

Anthony explained ever step of job very courteous made sure that he left everything the way it was like no one did any work thank you so much Anthony

Thank you for the outstanding job

Paul came to assess no power at my electrical panel. Quickly diagnosed the issue (PSEG) and showed me breaker hazards in the main panel. Left comprehensive options to fix. Paul was great

Rob was very patient and thorough when explaining options to us as well as performing our yearly maintenance.

Anthony explained ever step of job very courteous

ROB was very courteous and patient with my little dog Leo. ROB was extremely knowledgeable and provided a very thorough maintenance service.

Super helpful and got here fast. The technician was super polite and thorough. Thanks for the help as always.

Kevin was very professional and efficient.

Rob Newman gave my air conditioner a yearly check up. He was thorough, informative and helpful every step of the way. He does good work. I highly recommend him and NH Ross

Very knowledge and through with plumbing inspection.

Paul was very professional and knowledgeable

Rob did a fantastic job! He was polite, professional and knowledgeable. He was thorough and completed the job in a timely manner. I definitely recommend him.

Rob from NH Ross was great, he came to do a check up of our HVAC system and had great advice on how to keep our home dust free and comfortable. He was wonderful to work with.

Rich is very personable and is through in his explanation of everything

Jayson was very good gave us three options made sure we had no questions I would definitely be recommending him if someone needs a plumber

Dan just left our house. He did a fantastic job, was very professional, and very friendly. He stayed and worked on our problem until we were completely satisfied. Thanks so much, Dan. You made our day!

Paul the electrican did a great job today. I'll happily use him again.

Jayson was very knowledgeable and efficient on my hvac system. definitely recommend him

Paul was excellent. Completely through. Pricing completely transparent Couldn’t have been happier.

Rob was very thorough and professional. I Highly recommend NH Ross.

Great experience with Daniel G from N.H.Ross.

Paul was amazing. He walked me through everything he was doing during the job and did a complete electrical inspection of my entire house. NH Ross is an excellent company that we will always use when needed.

Rob was professional and knowledgeable. Explained everything he was doing. Highly recommended

Electrician Paul Palermo from NH Ross just finished working on electrical outlet in bathroom and he was efficient and professional. He was able to find the problem and complete the task of fixing in a timely manner. Paul has come to our house on other occasions and I would highly recommend Paul and NH Ross.

Jayson was very good gave us three options made sure we had no questions I would definitely be recommending him if someone needs a plumber

Professional and helpful

Very Professional and on time. Kudos for a job well done

Arrived the next day as promised and fixed the problem.

Daniel came on time, did a thorough and good job and took his time explaining everything as he went and answered any questions I have, would definitely recommend him

Mike at NH Ross did an awesome job. He was polite, efficient and friendly. Everything was left very clean and he took care of the job very professionally.

Fast response from NH Ross, Rob was here first thing and addressed my water leak. Great company, highly recommend. Rob was very courteous and thorough.

A brand-new tankless water-heater installed a few days ago by NH Ross was not working properly. Owner Mr. Ross and customer rep (Jill) were very cooperative and communicative in responding to my emergency calls (on a Saturday) and sending Jack (technician) out to diagnose and, if possible, fix the problem. (No hot water). Jack was very friendly, professional and extremely helpful with answering questions and explaining things. He was very thorough in diagnosing the problem. I was able to take a long hot shower. Thank you. Just had AC tune-up w/ Daniel. Excellent communication and explanations of system. Very professional and courteous. Thank you.

Holbrook Plastic Pipe Supply, Inc. was extremely pleased with NH Ross. We had to cap some electrical outlets that were exposed, and we found Matthew to be extremely efficient and knowledgeable. We appreciate the outstanding level of technical knowledge, customer care and the efficient and clean manner in which he worked. Thank you. We hope to use you again soon! Holbrook Plastic Pipe Supply, Inc.

Paul was so nice and respectful. Answered all my questions. Showed me all the things wrong. I highly recommend this company

Rob did Great work very detailed oriented and professional

Mike is a great guy. This was by far the best service call I’ve ever had . I wish there were more people like Mike.

Matt was super courteous and efficient. He was able to fix our electrical issue in a timely manner. Would highly recommend his services.

Jorge and his colleague came replaced my water heater did an amazing job. Very knowledgeable and highly recommend him and NH Ross!

Can’t say enough about Paul at Ross inc. we had an emergency electrical problem. A tree fell during last nights wind storm and ripped our entire electric wires and meter off the side of our house. Paul came right over and went right to work to fix it! He replaced the whole unit and secured it properly. I highly recommend Ross Inc.

Jorge did a very good job. He resolved the issue, checked everything and left the area as clean as before!

Eli was very professional, knowledgeable and cared about his work. He was great at communicating and ensuring that he did not dirty the house.

Paul was friendly and professional and did a great job updating our electrical system!

Kevin M was excellent. Tried to help.me however he could .

Absolutely amazing service! Paul was courteous and explained everything throughly. I would highly recommend this company! Kevin was equally amazing and very professional. The two of them worked quickly and quietly. We were very impressed!

Eli was very professional, did his job, explained what he was doing. Provided very good service!

Kohn did a very good job. He resolved the issue, checked everything and left the area as clean as before!

Absolutely amazing service! Paul was courteous and explained everything throughly. I would highly recommend this company!

Anthony did Great work

Paul P was the most thorough electrician we've seen! He also was pleasant (& clean) and we appreciated his explanations.

We can’t say enough great things about this company! We’ve used them before for smaller issues but this time we had a hot water slab leak! We called a number of companies out of desperation, and this company was the only one who responded right away! Within two hours we had a plumbing crew! Within 24 hours, they found the leak and repaired it! They also set us up with a restoration company which will take it from here! Danny and Max were an absolute pleasure to work with! They made what could have been an overwhelmingly stressful situation as easy as possible! While we don’t wish to have future plumbing issues, we will 100% use this company again!

Paul was great; thank you for the great work

Dan G. did a great job maintaining my AC. He was neat quick and courteous. He explained all the recommendations he presented to me so I could make an informed decision. Thanks, Dan.

Mat was very professional and prompt, he knew exactly what the job needed and advised me efficiently, I would definitely call Them for any and all of my electrical needs,.

Paul is an asset. He is a Pleasure to deal with. He repaired my outlet quickly and easily

Matt, Was great! He is very professional and knowledgeable. He explained everything to me for an upgrade to my electrical box and water heater. I highly recommend using NH Ross for service.

Had Paul back at the house again today. Great electrician and a great guy! Highly recommend.

Knowledge, kindness and quick response! Again!

Good overall experience with sales person

NH Ross for all your Heating need is the best Sevice out there on time and gets the job done plus the owner is the best I got to meet him and he’s an excellent owner cares about your needs and he makes sure the job gets done and the way you like it 👍🏽👉🏽I give there Business top 10 stars and would recommend them to everyone 😉 thank you TY for your awesome service

Very efficient. Showed up in time and available for emergency service. Part came in quickly. Friendly technician.

Optimum's tech drilled a hole in our water pipe. John was at my house in less than 10 mins and did an amazing job. I would highly recommend him and NH Ross.

Jack and Brian did a fantastic meticulous job so glad I was dealing with a company that’s been in business for over 50 years and is 100% reliable I would highly recommend their services to anyone if I could give six stars, I would

Kevin was awesome. Did an amazing job replacing our electrical panel. Quick and efficient.

Matt came and did a wonderful job. In fact I believe that he saved us from a potential fire when he inspected our old circuit panel. I saw some sparking on there! He did a great job of replacing the panel and all the breakers with GFIs. Thank you Matt.

Very thorough and informative

Daniel was very professional and explained every detail of the job. They cleaned everything up to my wife's satisfaction. I recommend them whole heartly!

Jack came to check my ac. He was nice professional did great job. He explained everything he was doing

Paul is nice and professional, his visit gives us a big help. Thanks Hui

I want to take this moment to thank NH Ross and their team for taking on such a difficult task. My family has spent the past few years upgrading our home..especially with much of the house having been built poorly. We decided it was time to replace/repair our existing plumbing and heating. Gail was fantastic at keeping us informed as to who would arrive at our home and when they would arrive. First was Mike F., who went over the initial assessment. Unfortunately, he discovered our need for repairs were more dire than 1st predicted. Turned out we needed a whole new plumbing line for the kitchen and bathroom, a new septic line...and a new furnace. However, Rosario arrived later that day and walked us through not only every step of the repairs needed...but went above and beyond to help us secure the financing needed to get everything underway! Eli & Brian H. worked on replacing the old...VERY dated oil furnace with a smaller, quieter propane one. Ty, Anthony & Brian L got to work on removing and upgrading the entire plumbing & septic line...as well as removing the old furnace & oil tank...and Jack installed the final touches on the furnace. Everyone involved with this huge project were very polite & professional...and had no problem explaining every step of the much-needed repairs. We now have a warm home with no leaks..and a dry basement. My family is very thankful to NH Ross and his crew. Thank you for helping us check off 2 more items on our renovation list.

Anthony installed a heater. Very professional. Cleaned up well. Would highly recommend!

Michael did a spectacular job guiding me with the options and then the installation of my new water heater. Excellent job

John and Rob were absolutely awesome. Fixed the issue and were personable and friendly throughout the whole process.

Jason, like Hans the previous technicam, was very professional, courteous, knowledgeable, and personable.. I would recommend Ross to my fellow neighbors and family. Thank you Jason!😊

He was friendly, knowledgeable, and thorough with his work. He explained all costs before proceeding with anything, and did everything as he said he would. 5 stars, would recommend Paul again.

They do a great job through the whole process. Very knowledgeable and communicative service.

Anthony Milio took time to listen and answer to some of our questions. Offered good suggestions and provided us quotations useful for eventual decision we use for the plumbing repair.

Kevin did a great job. So knowledgeable and very accommodating. Highly recommend!

Always professional and great service by NH Ross. Paul the electrician is always great!

Service was professional and clean Thanks

Paul is very friendly and explain all the details and options, and have answered all different concerns.

Professional, quality service. Very good customer care. I recommend this company. We had electrical work done by Paul Palermo and he was very good. I recommend this electrician and this company.

This company is very thorough and efficient. The electrician who came is Matthew and he did a remarkable job on an emergency we had. He then did a complete inspection of the house’s electrical equipment and solved some important problems. Good work!

Great Service! Paul P. Came over for an Electrical Tune Up and he was very friendly and explained everything.

Paul P was incredibly helpful with our first inspection and laid out what needed to be done honestly and clearly. He also assisted with an immediate, much needed fix on our breaker box. Thank you!

Paul was fantastic and is extremely knowledgeable. He took time to resolve all issues and was very responsive and helpful.

Excellent service! Paul Palermo is fantastic at electrical inspections! Thorough, polite, tidy, respectful of your property. He explains everything that needs attention and why, how much it costs, and offers itemized bills without pressure. Highly recommended!!

Paul P. Was very professional and knowledgeable about his work. He identified the issues in my home and gave me all my options. He took his time to explain the issues he found. I highly recommend his services for anyone needing reliable and skilled electrical work.

Matt was very professional and easy to understand. I look forward to seeing him tomorrow.

Matt is a great guy and a great electrician. Highly recommend!

Lost all heat on a Friday, unable to fix that night. Came first thing Monday. Eli and Brian were the techs on Monday, super professional and neat and tidy. Rich was the tech from Friday night, he explained in detail about the process. An expensive weekend but we now have heating, new water tank and air conditioning. Eli walked us around the new fixtures and explained everything.

We had the pleasure of working with Jayson of Ross to review our heating/air conditioning unit. We found Jayson to be most informative and knowledgeable. We highly recommend using ROSS for all your home needs!

Helpful and communicates often

Could not be happier with the service I received. Henry P. was competent and cared for my best interest.

I purchased a new home and found their tag on my boiler. Called them late in a Friday night and was greeted by a lovely employee who went out of her way to get me on the schedule for the following day. Jayson my tech arrived on Saturday as promised (I even got a pre arrival text and photo) and was terrific! He listened to my issue, investigated the problem, offered up several solutions and was just great! I signed up for their monthly service contract totally based off my experience with both employees! I’m so glad I found the company and since they’ve serviced this home previously- I know I’m in good hands!

NH Ross is excellent for your home service needs. Paul was timely, trustworthy and professional. He diagnosed the issue and clearly presented options. Would highly recommend this company!

We had Matt H. From Ross come today to help us out with a non-working ceiling fan in our living room which turns out had been incorrectly installed by a former contractor last summer. Matt found the problem and alerted us to the possibility that the entire fan was not mounted right and would fall out soon. He re-mounted it and did a very neat and professional job. Matt was extremely personable and professional. We love this company and have had good experiences with all their technicians, Matt Included.

Excellent service and very knowledgeable. Very Efficient. Told me how long it would take and was done earlier than expected. Great craftsmanship. I would recommend Ross again.

Mike was great! Fixed everything quickly and cleanly. All kinds of work done in a very short amount of time. Absolutely satisfied with NH Ross!

He was friendly, knowledgeable, and thorough with his work. He explained all costs before proceeding with anything, and did everything as he said he would. 5 stars, would recommend Jayson again.

Matt is a delight!

Henry was skilled and professional. He diagnosed the problem and came up with a solution quickly. Id use them again.

Michael F. showed up on time and put booties on to help keep my floors clean. He diagnosed the problem quickly and had all the replacement parts on his truck. Mike serviced my unit quickly and even made suggestions on how we could be more energy efficient going forward.

Paul came for an electrical evaluation. He was quick, thorough and explained everything easily to understand. Informed us of safety issues and fixed them swiftly. Would definitely recommend

Mike F was very knowledgeable and efficient in repairing a shower faucet. Happy to recommend his services. 🙂

Did a good job. Cleaned up after themselves. Always wore covers over their shoes when inside the house.

Amazing Customer Service By Jayson. Very easy to make appointment & great communication 🙂

Paul was punctual snd cordial. He was professional and informed me of all concerns.

Very nice! Extremely cordial!

Very experienced and knowledgeable

very nice people , everyone seemed very helpful , very knowledgeable,

Paul provided excellent service—thorough, professional and detail oriented. Thank you!

He was amazing

A brand-new tankless water-heater installed a few days ago by NH Ross was not working properly. Owner Mr. Ross and customer rep (Jill) were very cooperative and communicative in responding to my emergency calls (on a Saturday) and sending Jack (technician) out to diagnose and, if possible, fix the problem. (No hot water). Jack was very friendly, professional and extremely helpful with answering questions and explaining things. He was very thorough in diagnosing the problem. I was able to take a long hot shower. Thank you.

Jack was great! He was thorough and explained everything. I’ll definitely use them again! Eli, Brian, and Jason were very professional and explained everything to me and answered all of my questions. Give them a raise!

Anthony was very professional and courteous. He was knowledgeable and did not attempt to make me spend unnecessarily but gave recommendations that could resolve my issue. I will definitely be calling this company for all my plumbing needs.

NH Ross is a reliable and efficient company. Their technician does a great job and is very thorough. I recommend them confidently

very nice people , everyone seemed very helpful

Knowledgeable and open to questions about costs and products/brands used in their work.

I can’t say enough great things about Steven B from NH Ross! He came out to fix a heating issue at my home and was professional, knowledgeable, and efficient from start to finish. He quickly diagnosed the problem, explained everything clearly, and had it resolved in no time. Not only did he get my heat working again, but he also took the time to ensure everything was running safely and efficiently. If you’re looking for top-notch service, Steven is the one to call. Highly recommend NH Ross—especially Steven—for any heating needs!

Paul solved our problem! Knowledgeable, professional and took the time to explain things. Would definitely call for his services again!

Jack was extremely professional, very knowledge and answered any and all questions I had.

Mike was great and extremely knowledgeable and helpful! Jack came to finish the installation, great job!