
2 weeks ago
Updated Review As Of 8/6/2025 • Additional details to my already 5 star review …
This is a well deserved shoutout to NH Ross who has gone above and beyond for us time and time again. Everyone we have worked with there has been exceptional from day one. We have built a personal rapport with some of the staff as well as some of the technicians who have frequented our home and we can say with certainty that they truly care about their customers.
Staff members like Joan, Jill, Gail, Joe, Brian, and a few more whose names I know I’m missing (my deepest apologies for that - I will add them in at a later date), all make you feel welcomed, and supported with every phone call.
As for our experiences with the technicians and the results they have achieved in our home, we can confidently say that their expertise & professionalism are top notch!
Based on our personal experiences, we can say that in particular, Jayson C. & Paul P. (electricians) are both outstanding and experts that are highly skilled at their trade as I’m sure many others that we haven’t met within the company yet are as well.
Jayson & Paul are both exceptional problem solvers, confident in their knowledge and most importantly they get the job done right every single time.
Honest to God, NH Ross is the whole package. We look forward to working with them for years to come!
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Review Update – December 23, 2025
We recently had another visit from this company and once again had an excellent experience. This time, Paul was our electrician, and he was outstanding from start to finish.
Paul spent several hours thoroughly going through our entire home and truly covered all the bases. He was incredibly knowledgeable and caught things we never would have noticed on our own. For example, we had hardwired smoke detectors that were still functioning, so we assumed they were fine. Paul explained that even hardwired detectors need to be replaced every ten years, and ours were well beyond that. He replaced all of them and made sure everything was up to date and safe.
He also checked outlets and performed a full assessment of the home, making sure everything was in good shape. His attention to detail, focus on safety, and overall expertise were impressive and very reassuring.
Beyond his technical skill, Paul is also extremely personable and easy to be around. He explains things clearly, takes the time to answer questions, and genuinely makes the experience comfortable and even enjoyable. He’s a real joy to have in the home.
We’ve been consistently happy with this company, and visits like this are exactly why we continue to trust and rely on them. Highly recommend.
Claudia De Mauro