Reviews

4 days ago

Paul P. did electrical tune-up and comprehensive bringing everything up to date and functional. He was incredibly customer service oriented. Went over everything in detail, answered questions, pros/cons of options, and then took care of things with great attention to detail. I could not be more satisfied
E Wu
5 days ago

Excellent service. The technician, John, was extremely helpful and attentive to diagnosing the problem. Will call again should I have any plumbing needs.
Kathleen Santiago
5 days ago

Mike and John really kicked ass Thanks
bass playr
5 days ago

Mike came to update an outside faucet and was fast, courteous and knowledgeable. Would recommend Mike!
TrishtheDishNY
5 days ago

Dan g did a thorough check on my system today and saved me and my cat cotton from a potential serious issue which was a gas leak thank you very much you guys are the best two 👍 👍 for Daniel g
BRIAN KAPLAN
6 days ago

I decided to use N.S. Ross to purchase a new central A/C system. The entire process was smooth. Office and sales staff are committed to customer service satisfaction. I was very happy with the installation team. Thank you, Technician Eli, for a clean, explained clearly, professional job well done.
Mark Raffaele
6 days ago

Juan the Technician was a true professional and a pleasure to have him replace Smoke Detectors at my home. He was very knowledgeable and extremely courteous in all his dealings with me, the home owner. Juan would certainly be my choice to perform all future tasks that I may need as he was a knowledgeable polite workman.
thomas guerin
1 week ago

Very knowledge and through with plumbing inspection.
Alice Connell
1 week ago

Dan G. was our technician and quickly had our boiler running again safely. NH Ross seems to be providing a great service in our area and Dan was super professional, providing us several options for fixing our heating issue.
James Kim
1 week ago

Very thorough inspection was done and fair quote was given. Very professional and knowledgeable technician named Paul.
Rocco DeVito
1 week ago

John R was fantastic! Very nice and did a great job.
B B
1 week ago

John was great! He arrived as planned and was friendly, knowledgeable, and informative. Thank you, John!!
Donna Nazzaro
1 week ago

Paul was very professional and knowledgeable about the situation
Darrel Pilgrim
1 week ago

Ty was prompt, friendly, knowledgeable and efficient.
jim notarnicola
2 weeks ago

Paul p. The electrician was amazing and very professional he explained everything in detail i highly recommend him
Joe Marecki
2 weeks ago

Great experience and Todd did amazing work !!! Highly recommended
Michelle Adeyemi
2 weeks ago

The technician was very professional and was a pleasure to work with. He told me everything involved before he started working and showed me the work as he progressed. Overall, a positive interaction.
Elizabeth Allen
2 weeks ago

Eli from NH Ross is very knowledgeable , fast and professional. He addressed the problems and suggested the best possible solutions.
Harsha Bajaj
2 weeks ago

Paul was friendly and was able to easily diagnose our electrical issue. He even sat down to explain a range of repair options.
Emily Fedler
2 weeks ago

Great job! Explained everything. Awesome. Suggested a water filtration system to reduce sediment.
Patricia Voll
2 weeks ago

He did a very professional job rebuilding the faulty toilet. In addition he took the time to see that it was working properly before leaving.
constanza boster
2 weeks ago

Richie was extremely professional and provided me with great information taking his time to teach me and explain everything.
John Ferraro
2 weeks ago

Very helpful and understanding. Would definitely recommend for service.
matthew L
2 weeks ago

Jason the technician was great very knowledgeable
Thomas Kowalchuk
2 weeks ago

Paul is the best, Had a blown circuit breaker that needed to be replaced, turned into a new panel after he discovered incorrect wiring that could have caused a fire. Explained step by step what he had to do and took pictures of everything he did a wonderful job, Left area completely clean. Thanks Paul
Nat Lacov
3 weeks ago

The plumbers were at the top of their game. They were professional and carefully explained the options provided with the services they provided. Although the project last as longer than expected these guys worked until they believed the job was perfected. Long day but I truly appreciated the job they did. Great job guys.
Patricia McLemore
3 weeks ago

Eli was kind and explained everything in detail
steve carter
3 weeks ago

Eli was very professional and knowledgeable. I liked his energy and enthusiasm. He made suggestions on how I can add different equipment to enhance my system. I would definitely recommend Eli!
Gwendolyn Speller
3 weeks ago

Daniel G of NH Ross did an excellent job on customizing a humidifier system for my home. He was very respectful and worked with us on the price. He also did a boiler tuneup. Great job. Bryan L did an excellent job installing the system. They were both very courteous of our home and towards us.
Patti Jo Lamberti
3 weeks ago

Daniel was professional and courteous. Explained everything he was doing. Office staff is communicative as well. Prices are high but the work is guaranteed.
Karen K
3 weeks ago

Todd and John were very professional and efficient with our heating system issue.
Jeanette Krempler
3 weeks ago

Daniel was great. Very professional and thorough. Explained everything.
John Klesh
3 weeks ago

Paul was great! Very thorough and knowledgeable. Presented me all of the options and pricing to best suit my home. I highly recommend him and the NH Ross team!
Sean Deutsch
3 weeks ago

5 stars Daniel informed me of things no one ever advised me of like the benefits of installing a Water Heater Expansion Tank & having a larger valve at the bottom of my water heater tank to allow for more efficient water drainage. I would recommed NH ROSS and Technician Daniel to others needing a Plumber. Thank you.☺️
Jeannette Palma
3 weeks ago

Paul and Christian were amazing! We had no power in part of the house and they restored everything quickly! Thank you so much !
Rachel Hairston
3 weeks ago

Professional and knowledgeable great service. Juan the electrician came on time very knowledgeable and got the job done timely and efficiently and had place clean. He answered all my questions I asked he was an outstanding electrician
dave gosine
3 weeks ago

Juan was great
Dom
3 weeks ago

Jayson is very professional and took the time, on my level, to explain what needed to be fixed. He was prompt and courteous. Highly recommend!
Cathy T
3 weeks ago

Jayson the tech was knowledgeable, friendly, respectful and on time.
Charlie Facini
3 weeks ago

We are new customers. We contacted Ross for a lighting outage. They gave us a fast appointment. Paul P. quickly identified and addressed the issue. He was prompt, efficient and friendly. Highly recommend!
Karen Homler
3 weeks ago

Paul p. The electrician was amazing and very professional he explained everything in detail i highly recommend him
Joe Marecki
4 weeks ago

Professional. I am so pleased with your technicians. I have had great experiences with all who have worked at my house. You have an amazing group. Professional, courteous, very proficient at what they do. I am so happy I found your company! 1-14-2025 As usual, Paul did an excellent job. The new electrical wiring is great and with the clean-up, you would never know he was here. 8-21-2025 I had my heating system checkup today. The technician was courteous and professional. I really like the way this company operates. 10-20-25 I called to find out why my a:/c fan was coming on when my heat came on. The technician came out and discovered my thermostat was set up for electric heat vs gas. He set the thermostat for gas and the fan no longer comes on for heat. He was very courteous and knowledgeable.. I asked why my a/c filters seemed to not fit. He showed me that most filters for a 24x30x1 opening are sized at 23.5x 29.5x3/4. I have searched for 24x30x1 filters and can’t find any..
Kit Covington
4 weeks ago

Jun was a great service man ,new he’s job ,excellent work done by him . he up dated my dry wiring an outlet
Joanne Taheny
4 weeks ago

I recently had a problem with a thermostat in one of our bedrooms. I called NH Ross and Patrick responded the next day. He replaced the thermostat quickly and he was professional and pleasant to deal with. I recommend NH Ross and would use them again.
anthony dangio
4 weeks ago

Paul from NH Ross came to the rescue. Electrical Panel upgrades. Very professional and polite. Having more work done for Water Heater Line, and Electrical Outlets to be replaced.
Sergio Elvis Urrutia Jandres
4 weeks ago

5 stars is not enough to give this company for the work performed. From the salesperson, Jose who simply took the time to explain the job to Jack and Jorge who worked tirelessly for 14 hours until the job was complete installing a difficult boiler, barely leaving for lunch. Constant communication from the office and the red carpet was over the top, you could eat off my basement floor when they left. Slight hiccup with Ecobee's thermostat, 'NH Ross to the rescue', onsite the next day at 730am. Thank you NH Ross for giving us Jorge, Jack and Jill in the office-they are rockstars as is your company! I will spread the word and be joining the Anchor Club too.
Debbie Lorenzen
4 weeks ago

Always a positive experience using NH Ross' Services. John was extremely thorough, knowledgable and made sure we understood the cause of the problem and how to resolve it. It was clear to us that John was not giving up his search for the source of the leak in our basement, this was very commendable as most techs probably would've gave up. Thanks again John!
Sandra Romagnolo
4 weeks ago

John s great.got the leak shut down until we can finish up. Very knowledgeable Thanks for coming late in the day much obliged
Mike Bass
4 weeks ago

The first part is my earlier review which I'd like to add to below. (1) While my a/c repairs are going to cost me, Jason did a fantastic job explaining what/why/how. He was professional, knowledgeable, courteous. I signed a comprehensive maintenance contract moving forward. (2) Today (months later) I had Jack J. review my heating system. How thorough it was! I was very impressed. They even changed my filters. Very professional. Gave me a comprehensive list of recommendations for the future to consider. Their maintenance contract is the BEST price and value around the area. (3) Eli J. is yet another professional, knowledgeable, experienced technician who checked up on my air conditioning system to make sure it’s in pristine condition before operating it for the summer. I got a full report at the end, recommendations for some enhancements, and an explanation as to what each one would do. Eli was very respectful of my home, friendly, thorough and an asset to the company. Thanks for another great job!
Cathy Penna
4 weeks ago

I rarely leave reviews, but the team at nh Ross deserves every bit of praise. They installed my new boiler today, and I am completely blown away by the entire experience. From the moment the team arrived, their commitment to excellence was evident. The crew were clean people who showed incredible respect for my home. They took great care protecting my floors and working area. Even more impressive was their attention to detail during the process—this was truly clean work! When they finished, they left the space spotless; honestly, it was cleaner than when they started. Beyond the impeccable cleanliness, their efficiency was remarkable. The installation was fast, completed without any compromise on quality. What truly sets nh Ross apart are their people skills. The technicians were courteous, informative, and friendly. They didn't just install a boiler; they provided a first-class customer experience. It’s rare to find technical experts who also possess such phenomenal people skills. I absolutely love this company and can confidently say I’ve found my HVAC professionals for life. I’m already telling all my friends and family to call nh Ross. If you want fast, clean, professional service delivered by genuinely great people, look no further. Thank you, nh Ross!
Senju Worlwide
4 weeks ago

Technician Paul Palermo is a professional, knowledgeable, and distinguished individual. He painstakingly took the time to address all my electrical needs without hesitation. Paul has a wonderful work ethic, and should be considered an asset to N H Ross, Inc.
Thomas Buro
4 weeks ago

Knowledgeable, thorough and professional
Debra Cucolo
4 weeks ago

Mike F. was amazing. He was courteous and professional, explained the issue and was able to complete the repair immediately. Even our cat approves of Mike F.!
Megan Feinberg
1 month ago

He presented all of the information clearly and was very helpful with our questions
Denise Bullis
1 month ago

Paul P. Did an excellent job. He was professional and courteous, as was his assistant. Having our outdoor lights and doorbell fixed, has made the outside of our house safe again. We will not hesitate to call again when we have an issue.
Robbie Gruberger
1 month ago

Paul did a great job! Thorough inspection and explained things well
Keira Vollandt
1 month ago

Paul was very professional. He went over all my options and completed the work to my satisfaction.
Bill Hernandez
1 month ago

Eli was respectful to me and my home (and my dog). He spent time looking for the cause of my issue and patiently explained what was wrong.
Lena Neglia
1 month ago

Excellent service
philip carosone
1 month ago

Solid work done by professionals. Both Anthony and Christian were great. On time, polite and professional. They replaced my hot water heater and left the area very clean. In and out in a couple hours. I highly recommend them!
Andrew Rella
1 month ago

Paul P. from electrical was fantastic! He was thorough and professional and did a great evaluation for us today!
Karen Kassner
1 month ago

John did a great job and is extremely nice too! Thank you
Barbara Murray Murray
1 month ago

Daniel G of NH Ross did an excellent job on customizing a humidifier system for my home. He was very respectful and worked with us on the price. Bryan L did an excellent job installing the system. They were both very courteous of our home and towards us.
Patti Jo Lamberti
1 month ago

Juan was great. Very professional and thorough. Tested everything.
John Klesh
1 month ago

NH Ross recently completed a 200-amp electrical upgrade and an HVAC system enhancement for me. The project involved significant work, yet their team managed to finish everything in just one day without any complications. The technicians were highly knowledgeable and kept me informed about any potential issues throughout the process. I was impressed by their professionalism; the crew was not only respectful and friendly but also maintained a clean work environment. Additionally, the owner of NH Ross visited the site to ensure that everything was proceeding smoothly. Having utilized their services multiple times in the past, I will certainly continue to rely on them in the future and highly recommend NH Ross for any electrical or HVAC needs. Thanks again. Luis - Ronkonkoma.
biglou68
1 month ago

Great customer service. Really understood our needs. Very patient.
Wendy Moore
1 month ago

Very nice and knowledgeable. Took the situation up to the next step at Ross
Stephen Ferretti
1 month ago

Our service man was Dana's. A highly experienced technician that did a great job. I recommend ROSS services and Dan the technician
Anthony Pollikoff
1 month ago

Paul was the greatest. Would definitely use this company again
Cathy toland
1 month ago

Very personable and knowledgeable. Checked everything and made valid suggestions. Excellent experience.
Joyce Cassano
1 month ago

Daniel was very professional and expressed the issue with my A/C and gave me several options for me to choice to make the necessary repairs
joyce
1 month ago

Very clear explanation of all that needed to be done. Four of the most essential repairs were done today. All repairs were repaired with great care, with ease, and with little fanfare.
Jeffrey Gale
1 month ago

Professional and knowledgeable great service
dave gosine
1 month ago

Juan is professional, personable, informative, and Excellent at his job. He really surprised me with his work ethic and abilities, and knowledge. And Ver friendly as well.
Peter J
2 months ago

Had a complete removal of boiler and hot water tank and replaced with a tankless hot water system. Ross completed in one day. Technicians worked the entire time…explained everything, answered all my questions…and honestly, the workmanship looks like art. Extremely satisfied!!
Dave Binder
2 months ago

Henry is a lifesaver. He was very professional, knowledgeable, and courteous.He was very patient and thorough in seeking the issue. Job well done. Thanks Henry for your patience and knowledge. Well appreciated. Thanks for taking the time to fix the issue. My God fulfill all your heart’s desire. Now I have heat and I am truly happy. I also had Patrick. He was timely, professional, and courteous. He is well versed in his expertise. It was a pleasure having Patrick servicing my boiler. Thanks Patrick for taking time to explain everything. Job well done!
wolleta scott
2 months ago

Amazing experience. Professional and courteous!
Jen Howard
2 months ago

Efficient, thorough, professional and courteous. Dan G. Took the time to explain everything to me. Highly recommend.
Elizabeth Jacobs
2 months ago

Daniel G is a wonderful dedicated worker. He is fast and efficient. 100% would have him again in my house
Bobbie Shopkorn
2 months ago

Juan very professional explained everything very courteous highly recommend represent your company well
Robert Bleck
2 months ago

I had a great experience with Daniel V and Jason installing a dishwasher! They were professional, communicative, and courteous. I really appreciated that they left the kitchen spotless and even helped clean out a clog in our vacuum!
Madeline Howard
2 months ago

Daniel was fantastic! He came over on short notice and fixed my AC system very quickly. There was debris caught in the motor and he removed it and got my system up and running in no time.
Sean Deutsch
2 months ago

I had two air conditioners, both of which were 25 years old. NH Ross worked with me to negotiate a fair price and provided three professional installers who worked in my house for 10 hours. It was a very professional experience, from estimate, sales, communication, and physical install. And it all happened within a week's time. Thanks to my salesman Jose and my installers Brian, Eli, and Mario. I also purchased their Anchor Club, which gets me free annual upkeep and a discount should I need new products/services not only for air, but for plumbing and heating.
Michael Laimo
2 months ago

Michael was super efficient and very nice! Would recommend to every body!!! Steven and Hans were wonderful! They communicated so well thru every step. Mark was great too!
Ann Webb
2 months ago

Paul P. - very knowledgeable, professional, friendly and informative. Highly recommend.
Susan C
2 months ago

Paul the electrical technician was courteous and professional. Explained all issues within the home and all options available
James Mckeever
2 months ago

They were highly professional job was good and the company is very good would recommend to family and friends
Jim Gri
2 months ago

Juan was absolutely amazing. What a pleasure it was to have someone come who was so kind, knowledgeable and an all around great person. Would highly recommend him.
Debra Grimes
2 months ago

Paul's team was extremely knowledgeable and worked quickly. Thanks for cleaning up I highly recommend NH Ross
Michele Passarella
2 months ago

We have Paul P great work great nice person everything cleaned and beautiful thank you Paul P and Ross.
Francine Fuzie
2 months ago

Very quick and efficient!!! Will use them again!
Courtney McElhone
2 months ago

Arrived on time; very easy to schedule. John R was great - took the time to look at our issues and diagnose / explain what the problems were without pushing a service. Their service is on the more expensive side, but he fixed the issue within an hour or so and tested everything again to make sure it was resolved.
Sheetal Singh
2 months ago

Juan and his crew were great, very thorough, pleasant and efficient with their work. We already had other work done by Ross, so we were happy to have them come back for other work. Update: We're finding that they didn't clean up thoroughly afterwards, little pieces of wire and the occasional screw left laying around. Still kind of having a few electrical issues, although I don't know if it's the work that was done, work done previously by another company, or just my house is cursed.
Purple Allison
2 months ago

Paul P. was great! I felt like he was very straight forward, friendly, and was willing to explain processes to me that helped me make an informed decision. Do reccomend!
Fradeline Garcia
2 months ago

The entire project was completed within one workday by Eli and Brian. I was kept in the loop as to what would be taking place at every stage during the installation of both the furnace and the air conditioning. Everyone worked cleanly and the mess afterwards was minimal, almost non-existent. Based on one day of the new equipment, the overall temperature of the house is much better monitored than at any time since we moved in six months ago.
Jeffrey Gale
2 months ago

Great Great Great 👍 👌 👏 Best 100%
john barnewold
2 months ago

Mike did a great job. Very professional and knowledgeable. Additional problems were discovered. Mike showed me the problems then rectified them. Would highly recommend Mike for any future plumbing issues. Thank you Mike.
Mike R
2 months ago

Great and professional service
Hyunyou Choi
2 months ago

The on/off switch on my garbage disposal was not working even though the disposal worked fine when plugged into another outlet. Paul Palermo got to the root of the problem and fixed it. Unfortunately my heated bathroom floor was not as easy. Paul was thorough and investigated any possible cause. He also checked to see if i had appropriate smoke/carbon dioxide detectors in the house. Very thorough and very nice
Renee Barriere
2 months ago

Jack and Brian did a fantastic meticulous job so glad I was dealing with a company that’s been in business for over 50 years and is 100% reliable I would highly recommend their services to anyone if I could give six stars, I would
LaM M
2 months ago

I have nothing but wonderful things to say about NH Ross. I highly recommend their year long maintenance contract. With their routine inspections, the found 2 leaks I had no idea that were there. If you have a big job, the do offer financing. Every tech that has ever been to my home has been professional friendly and very efficient.
Kim S
2 months ago

Paul was very professional. He came in for a free quote, took the time to let me know what else can be improved in the electrical system, and gave me a separated, detailed outline of the cost for each job. I will be using their services.
Tofael Nuruddin
2 months ago

He was very thorough and knowledgeable . Thank you
Bobbie Shopkorn
2 months ago

Michael was here today to check the plumbing in my condo. I give him an A+++ rating. He was very helpful, knowledgeable, personable and friendly. He let me know about the problem I have been having with my toilet in the master bathroom. I hope to replace the toilet and sink very soon.I am very very pleased with the service I have received from NH Ross. Thank you!
Ronald Hill
2 months ago

We have Juan to help us to replace the dimmer switch in the kitchen and install the new light device today. He is very friendly and knowledgeable during the service. In addition, he put on disposable cover on his shoes when comes inside of the house and take all trash away. No mess needed to be clean up after the service! Highly recommend NH ROSS!!!
Anita Chu
2 months ago

He was friendly, knowledgeable, and thorough with his work. He explained all costs before proceeding with anything, and did everything as he said he would. 5 stars, would recommend Paul again.
Jonah Lipton
2 months ago

We would like a to give a huge Thank you to Jorge and the team from NH Ross. They did an amazing job! We were very pleased with the Workmanship of the new boiler and water heater system installed in my new home. They were professional, courteous and informative. They were very careful, clean and patient. They made sure everything worked and explained the system before leaving. I was very impressed. Highly Recommend!! Thank you again!
Jonathan Ventura
2 months ago

Danny was very friendly and manage to fix my water valves turn my water back on in the showers n cleaned up before leaving.. Thank you so much ..
Everlidys Medina
2 months ago

exceptional service by Ely.
John Callahan
3 months ago

Paul was thorough, efficient and explained every detail of the job. Definitely will recommend
Jasmin Freeman
3 months ago

Todd did a great job.
Leo Begnoche
3 months ago

He was very professional and also explained the system how it works very much in detail. His is very courteous as well. He had the system for his house, so it was very helpful to know how he felt about it.
R Mo
3 months ago

I got a quote to have my geothermal HVAC unit serviced. I was met with great customer service and given options to fix the problem and better prevent future mishaps, and now I'm a proud member. Thank you Daniel G!
Nas
3 months ago

Paul was great!
R Adrion
3 months ago

Jayson was professional and went through every step on my repair thoroughly. They came immediately and the whole process was seamless.
James
3 months ago

Juan was excellent
dennis
3 months ago

Guys are always respectful of my home and my requests. They answer questions appropriately and keep me in the loop. They wear shoe covers and never leave the work space dirty. Christian is nice and so very respectful. I love Ross. I don’t regret joining their club for yearly service on the system. Thanks NHRoss!!!
Hello Ma’am
3 months ago

Very Professional and on time. Kudos for a job well done.
Miss Merle
3 months ago

Very friendly , excellent work
Jose M.
3 months ago

Henry was just great—very professional, answered questions and attentive to details. Thanks! 🙏🏽. John was very professional, answered all my questions. Feel confident that plumbing issues have been addressed. Thanks for your work! Anthony and Kyle did a great job today! They moved with experience and competence. Appreciate their care in protecting the property. Questions were answered. Thanks!
Hughette Clarke
3 months ago

John did an excellent job. We will get him back for the next project
Paul Lanza
3 months ago

Anthony was so polite, informative, respectful of my property and very knowledgeable. He explained everything in detail and answered all questions I had. He did not try to sell me on anything that I did not need. He was very honest and I look forward to having him back in the future for my maintenance upkeep. Thank you Anthony and the team at NH Ross!
John S
3 months ago

Eli J was extremely helpful, and took his time to analyze all the systems and problem solve the issue for us. I highly recommend him!
Omar Alt
3 months ago

Came within the hour, great work! Thank you
Mark Rose
3 months ago

Paul and his team are an awesome asset. The level of detail and attention to my home was amazing. He fixed things to ensure proper safety unbeknownst to us. I will definetly be a customer going forward.
Paul Manheimer
3 months ago

excellent everything
Frankie B
3 months ago

Professional. I am so pleased with your technicians. I have had great experiences with all who have worked at my house. You have an amazing group. Professional, courteous, very proficient at what they do. I am so happy I found your company! 1-14-2025 As usual, Paul did an excellent job. The new electrical wiring is great and with the clean-up, you would never know he was here. 8-21-2025 I had my heating system checkup today. The technician was courteous and professional. I really like the way this company operates.
Kit Covington
3 months ago

Daniel G was awesome ! Cleaned up our system and coming back next week to install uv. Thank you
Michael Chelala
3 months ago

Paul P very informative and polite. Did a good job
Virginia Llewellyn
3 months ago

Paul Palermo came for our electrical inspection and was prompt thorough and professional We appreciated his knowledge and expertise.
Carol Ann Cahill
3 months ago

Mike was great! Courteous, knowledgeable and efficient.
Rosanne Degiorgio
3 months ago

Paul P was great. Very detail oriented and thorough.
Carol Corcoran
3 months ago

Juan was very professional and efficient. He provided several options that we were able to analyze to meet our goal and budget.
Denise Salazar
3 months ago

Juan was very helpful and did his work quietly. He has a great personality. Hold on to him!
Ann DeGrasse
3 months ago

Daniel was awesome! Genuine and trustworthy. Highly recommend.
Rita Chelala
3 months ago

5 stars+
James Dawson
3 months ago

We called NH Ross on Friday night, our air conditioning stopped working. By Saturday morning 9:30 Patrick arrived and was able to repair our system. Within 1/2 hour he had our system up and cooling us off. The customer service from NH Ross and Patrick was excellent.
J. P.
3 months ago

Patrick was incredible. He found the problem with my clogged condensation drain pipe. He explained the problem to me in an easily explained way and was courteous and knowledgeable. I am extremely grateful for his help.
Linda Sill
3 months ago

John was excellent! He addressed the problem, provided an estimate, fixed the problem with minimal mess, and was done in about an hour! He was courteous and very friendly! John told me Ross does electric and HVAC, too! I’ll definitely use Ross in the future!
Denis D.
3 months ago

Paul was very thorough and communicated everything to us throughout the entire process! Highly recommend!
Michael Weisinger
3 months ago

Excellent customer interaction . Explains everything.
Elaine Bender
3 months ago

Best service & Air Cond. Company around! Our AC went out last night. NH Ross Co.came early in the morning the Next day. Their #1 repair man Daniel G was Fantastic!!.. NH Ross even sent another Truck, with a Better replacement Transformer! The New and original part failed!! They did not charge me for any extra time!! Daniel G made sure that all worked!! I now have a New Co. For my Plumbing, AC, & Heating needs!! I live in Westhampton, and N H Ross from Middle Island, will bring their Honest & Ex. Service, all over the Island!! Happy, Happy!!..Look àt the better black part that is now running my AC unit!! This part won't burn out!! Heavy Duty Transformer!! N H ROSS ROCKS!!
Ken Stoller
3 months ago

NH Ross has always delivered high quality, professional results for me. Most recently, Paul & team did a great job at identifying some electrical vulnerabilities and taking quick, corrective action. He was extremely professional and a good guy as well. Thank you Paul and NH Ross. 👍
Bradley B.
3 months ago

John did an excellent job. We will get him back for the next project
Paul Lanza
3 months ago

Paul was a dedicated representative of Ross Inc. He worked methodically to find a hidden receptacle and solved a problem that had the potential of causing an electrical problem. We were quite pleased with his over positive attitude and good nature.
Sy Roth
3 months ago

Woke up this morning to my shower and toilet backed up. Called NH Ross. Lisa couldn’t have been nicer or more accommodating in getting me a technician quickly. Todd E. was here by 9 and accessed the issue and planned a course of action. He kept me informed throughout as to what he was doing and why. He was able to fix the problem in the most cost effective manner. Left everything clean and sanitized. He was so nice, friendly and efficient. I highly recommend NH Ross and commend Lisa and Todd specifically for getting me back up and running quickly!
Carol S
3 months ago

Juan is amazing! He was friendly, knowledgeable and super fast and neat! Highly recommend!
Margaret
3 months ago

Received from Pete a thorough assessment on our home electric upgrades. Pete clearly communicated what was essential. The process was smooth and professional. I will be contacting the company for follow up within the next few weeks.
Vincent Suraci
3 months ago

Paul was fantastic! He thoroughly inspected all the outlets and electrical systems in my home, explaining everything clearly and concisely. He presented all of our options in a well-organized and professional manner. I truly appreciate his attention to detail and the time he took to ensure I understood everything. Highly recommend!
lisa Garibaldi
3 months ago

Efficient, thorough, professional and courteous.
Elizabeth Jacobs
3 months ago

Paul P came to my house to do a electrical inspection, was very professional and explained everything and gave options would recommend to anyone
Timothy Barnes
3 months ago

A business that I liked working with they really care about their customers. Eli was great and super generous, very detailed and honest. I’m so happy everything went really well. Thanks again!
Lindsay Lavoie
3 months ago

Jack was polite. Respectful. Wore booties inside. Explained what he was doing as well as future services and what costs would be.
dolores lampone
3 months ago

Dan from NH Ross came by to my house today to explain the issues with my HVAC unit and I was extremely grateful for his extensive breakdown of the issues. He showed me exactly what the issues were with my unit, included pictures as visual aids, and provided me with sensible advice regarding solutions. Would definitely work with him again on future issues
Aceaga52
3 months ago

Paul Palermo from NH Ross did a great job fixing our outlet and installing a new CO/smoke detector and surge protector. Super personable and quick! 100% recommend- came same day and everything was done within an hour or two.
brady wells
3 months ago

Todd from NH Ross offered exceptional service. Very respectful. A total gentleman. Our issue was resolved quickly and professionally. Would highly recommend to anyone. We will certainly be using this company again. Well done. C
Karen Napoli
3 months ago

Updated Review As Of 8/6/2025 • Additional details to my already 5 star review … This is a well deserved shoutout to NH Ross who has gone above and beyond for us time and time again. Everyone we have worked with there has been exceptional from day one. We have built a personal rapport with some of the staff as well as some of the technicians who have frequented our home and we can say with certainty that they truly care about their customers. Staff members like Joan, Jill, Gail, Joe, Brian, and a few more whose names I know I’m missing (my deepest apologies for that - I will add them in at a later date), all make you feel welcomed, and supported with every phone call. As for our experiences with the technicians and the results they have achieved in our home, we can confidently say that their expertise & professionalism are top notch! Based on our personal experiences, we can say that in particular, Jayson C. & Paul P. (electricians) are both outstanding and experts that are highly skilled at their trade as I’m sure many others that we haven’t met within the company yet are as well. Jayson & Paul are both exceptional problem solvers, confident in their knowledge and most importantly they get the job done right every single time. Honest to God, NH Ross is the whole package. We look forward to working with them for years to come!
Claudia D
3 months ago

June 2025 - Paul was the man!!!!! He pointed out a lot of outdated electrical issues in our home that could be dangerous. He was very competent and efficient in his work. Neat, clean, and friendly as well. I would recommend him and NH Ross to anyone. August 5, 2025 - Jack and Patrick came to service and check up on my HVAC system. They did a great job. They inspected everything, and were friendly and efficient. They pointed out some things to repair proactively and explained why they were recommended. Would definitely look forward to having them back! August 7, 2025 - Jack came and troubleshooted a thermostat issue with my HVAC/heat system. He was patient, neat with his work and did a wonderful job. He wouldn't leave us without AC and heat. We appreciate his services so much. Thank you Jack.
Sarah Clark
3 months ago

Great service! Knowledgable and helpful. Walked us through the system and answered all of our questions after install. Provided helpful, clean and pleasant service.
Caitlin Simon
3 months ago

Paul did a great job on an electrical service call. He arrived promptly, fully explained and diagnosed any issues, and fixed what was needed. Very professional and knowledgeable; would recommend to others.
M R
3 months ago

Juan. is absolutely wonderful ! Cheerful, knowledgeable, competent and efficient. Throughout the service call, Juan was extremely personable and a pleasure with which to work. I definitely recommend Juan and his colleagues at N.H. Ross!
Cynthia Stuart
3 months ago

Paul was as always very efficient and personable. He is absolutely a very welcome professional.
JoAnn Tosetti
3 months ago

June 2025 - Paul was the man!!!!! He pointed out a lot of outdated electrical issues in our home that could be dangerous. He was very competent and efficient in his work. Neat, clean, and friendly as well. I would recommend him and NH Ross to anyone. August 2025 - Jack and Patrick came to service and check up on my HVAC system. They did a great job. They inspected everything, and were friendly and efficient. They pointed out some things to repair proactively and explained why they were recommended. Would definitely look forward to having them back!
Sarah Clark
4 months ago

Mike was very professional and quickly diagnosed and fixed the problem!
danielle martin
4 months ago

Very knowledge and through with plumbing inspection.
Alice Connell
4 months ago

Michael is extremely knowledgeable and personable.
Karen C.
4 months ago

John did a great job and is extremely nice too! Thank you
Barbara Murray Murray
4 months ago

Jayson was extremely knowledgeable, informative, polite and professional all around. He explained everything to me step by step in detail and he completed the repair on the same day! NH Ross was a pleasure to work with and all future repairs and maintenance will be with them. They did not try to sell me on anything I did not need and were very honest with me. He went over and behind on the job and I am thankful to Jayson, and the whole team at NH Ross.
John S
4 months ago

Jayson was very good gave us three options made sure we had no questions I would definitely be recommending him if someone needs a plumber
William Graham
4 months ago

Kevin was very professional and efficient.
Clarissa Crabtree
4 months ago

paul was great very informative quick response fair pricing
Thomas Davis
4 months ago

Ty was professional and he made sure to put on his boot covers the minute he came in. He explained everything and gave his years of experience on handling the problem. He also explained the Anchor club to us .
larry tallon
4 months ago

A brand-new tankless water-heater installed a few days ago by NH Ross was not working properly. Owner Mr. Ross and customer rep (Jill) were very cooperative and communicative in responding to my emergency calls (on a Saturday) and sending Jack (technician) out to diagnose and, if possible, fix the problem. (No hot water). Jack was very friendly, professional and extremely helpful with answering questions and explaining things. He was very thorough in diagnosing the problem. I was able to take a long hot shower. Thank you. Just had AC tune-up w/ Daniel. Excellent communication and explanations of system. Very professional and courteous. Thank you.
stan kramer
4 months ago

Jose was a pleasure to speak with and very knowledgeable. He answered all my questions. Highly recommended.
Laura Lee Mercurio
4 months ago

They were highly professional job was good and the company is very good would recommend to family and friends
Jim Gri
4 months ago

Todd helped us get down to the root cause. Thanks Ross for the help
Alicia Robinson
4 months ago

Jayson and Rich pleased me with their high professionalism, and skills. They explain me the problem and all possible ways how NH Ross can help me to solve it. Great job. Thank you.
Mikhail E Gaevski
4 months ago

Jason couldn't be nicer explaining everything. Knew immediately what was wrong and fixed it. Could not have had a better experience Barry Landy
Barry Landy
4 months ago

Juan and his crew were great, very thorough, pleasant and efficient with their work. We already had other work done by Ross, so we were happy to have them come back for other work.
Purple Allison
4 months ago

I got an excellent job, their appointments are on time, Eli & Bryan were great and neat and friendly
SmSm Atia
4 months ago

Excellent Job they came on time and did their job neat and professionally. Thank you Eli and Bryan
Medhat Atia
4 months ago

Paul was extremely informative and helpful in explaining the entire process of what he was estimating. I signed with Ross because they seemed to be the most trusted and organized company I have received estimates from.
cocobabygirl
4 months ago

Patrick was very professional and informative. He knew exactly what the issue was within minutes. Im very pleased with the service he displayed.
Brick Flipper
4 months ago

Could not be happier with the service I received. Henry P. was competent and cared for my best interest.
barney rabbito
4 months ago

Mike did an excellent job inspecting our plumbing system and servicing our water heater. Polite, professional and neat. Thanks!
Joseph Santacroce
4 months ago

Excellent job! They demonstrate a superior attention to detail and great customer service
Dean Cama
4 months ago

I had a consultation with Paul today to install a ceiling fan, and he was fantastic! He was kind, professional, and knowledgeable. Even in a short visit, he clearly explained everything our home needed. I really appreciate his help and would highly recommend him!
Joo Yean Park
4 months ago

Very happy! Paul explained and answered all my questions about the electrical work needed for my pool project.
Ed Lindsey
4 months ago

Pete was super professional, three pricing options, and he did a beautiful job fixing my outside wiring
Jane at Home
4 months ago

This is the second time that I have used NH Ross as a result of the excellent service I had from my first experience. This time, it was Chris who came to service my central AC system and I couldn't be happier. He was professional, courteous, knowledgeable and thorough. I was so impressed by his service that I purchased an alteration to the unit that I otherwise would not have. NH Ross has earned my trust. I know I'll be using them again in the future.
April Lee
4 months ago

The team is an A+, very knowledgeable, takes time to educate customers, personable, trustworthy, and provides a high level of service.
V T
4 months ago

The tech Paul was an outstanding professional. I am not ready to do this yet but when I am I will be contacting them.
Michelle Levesque
4 months ago

Pete was. Pro, thanks for sending him for the estimate.
Nick Mattia
4 months ago

The job was finished very quickly and professionally.
peter scheader
4 months ago

Jason explained what was wrong.His manner put you at ease that the job could be done in an efficient manner. I am glad they sent this technician for our job which was a compressor issue
Dennis Walker
4 months ago

Fantastic and professional! And every question and concern was prompt and took plenty of time to explain everything to me and show me my options. I would highly recommend!
Tom Cavanagh
4 months ago

Pete was super professional, three pricing options, and he did a beautiful job fixing my outside wiring
Jane at Home
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