Long Island Plumbing, Heating, Cooling & Electric Services
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Testimonials

What Our Customers are Saying
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  • Efficient
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    “Henry installed the item much faster than I thought it would be and showed me everything he did, and how to check to make sure it was on.”

    Holly S

  • 18 years of excellent work
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    “Outstanding service today on the new furnace installation. We have been customers since 2000. Thank you!”

    KD

  • Well done
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    “Professional job”

    Frank D.

  • Josh was excellent.
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    “Josh performed an inspection for us and was knowledgeable, friendly & professional. He will be my go-to guy from Ross.”

    Anthony R

  • Eddie O was prompt and professional !
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    “We just had our heating system checked and the serviceman Eddie O was friendly and very professional. He knew what he was doing and I will ask for him again!”

    Anthony F.

  • A little extra service
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    “In a furnace inspection visit today, Josh was on time, quick, clear, and professional. He also indicated a water problem in the basement that we had not noticed, and spent some time trying to locate the problem in the air conditioning unit. This extra service was much appreciated.”

    David B.

  • The service men that NH Ross have dispatched in the past have always been extremely professional and helpful
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    “This is the first time that Warren has come to my residence. The service men that NH Ross have dispatched in the past have always been extremely professional and helpful. Warren is no exception. Thank you Warren for your assistance.”

    Warren S.

  • Great service
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    “Josh was great and very informative. Definitely recommend N.H. Ross”

  • Polite, neat and friendly
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    “JOSH WAS VERY POLITE, NEAT AND FRIENDLY. WOULD REQUEST HIM AGAIN.”

    Dolores L.

  • Excellent & Professional
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    “Excellent and professional. Mike and Warner were hard workers. Very happy with their work!”

    Gina D.

  • Thorough & Knowledgable
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    “Josh P was very thorough and knowledgeable”

    Jessica C.

  • Excellent Service!
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    “Ross service is outstanding. Service is always prompt and dependable. Technicians have all been polite, knowledgeable, well trained and effective in installations and solving any problems. Office staff also really helpful and great to work with. We stay with Ross because of SERVICE!”

    Ron

  • Ross is my Go- To Company
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    “Josh is a credit to your organization. I have every intention of making NH Ross my "go-to" company for services you provide. Thank you.”

    Wayne W.

  • Very helpful
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    “Technician was very helpful to get the work done before our company came over.”

    Richard Carioto

  • First timer
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    “Courteous and professional from initial phone call to the final sign off to get the work done. Polite, accommodating, overall easy, positive experience. Thank you.”

    John C

  • Thank you Joshua
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    “You can send Joshua P any time. Efficient, courteous and knowledgeable. If I sign up for your annual service contract, he is someone I would want to service our units.”

    john driscoll

  • knowledgable and efficient
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    “josh was knowledgable and efficient and very helpful”

    ruthe shapiro

  • Great people, great company. Would definitely use again!
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    “Eddy and Mike are the best. They replaced my furnace and central air in 90+ degree heat and high humidity and did no leave until I was cool. Great people, great company. Would definitely use again!”

    Catherine

  • Professional & Pleasant Experience
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    “The entire staff is very professional. Made the work a pleasant experience. Steve W. did a wonderful job.”

    Richard Carioto

  • 06/27/2018
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    “Josh was a pleasure to deal with. He was very knowledgeable regarding my AC system; answered all my questions and provided recommendations for future upkeep.”

    Unknown

  • Prompt Service
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    “Thank you for the prompt service. The technician - Steve - was very professional. He explained everything that needed to be done and answered any questions I had.”

    Kathleen Molander

  • Very knowlegable
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    “Ed did an outstanding job, he is one of the techs I would use again”

    Ed

  • Great experience!
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    “As a first time homeowner it was my first time experiencing my water heater breaking. Eddy came and saved the day he fixed my water heater quick and he was so nice. Great experience overall.”

    Khadijah

  • Great experience
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    “Eddy was great! My water heater broke, he came and fixed it in no time. Eddy made my experience with Ross a great one.”

    Khadijah Carley

  • ...did an excellent job
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    “Josh did an excellent job”

    Josh

  • Great company to use. Punctual and professional.
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    “Anthony P and Nick C serviced our heating and air conditioning system yesterday. They were both so hardworking and diligent. They removed and cleaned everything necessary and installed until almost midnight to finish our job efficiently. Mr. Ross a great guy as well. Informative and understanding. Great company to use. Punctual and professional. I highly recommend them.”

    Previous Customer

  • He was very informative about the situation and asked if I had any other problems.
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    “Called office this a.m. Spoke to office mgr, Tia. She understood my problem of no heat. Sent a tech over by 8:!5 a.m. Thank you, Tia. Miguel was the tech that came. What a great tech. Knew the problem and got me temporary heat, if it lasts, and ordered the part I need. he was very informative about the situation and asked if I had any other problems. Excellent tech and a very nice gentleman.Thank you, Miguel. I hope you will be back to me.”

    Previous Client

  • So glad we reached out to NH Ross Inc.
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    “Our first experience as a customer of NH Ross Inc was today. Our technicians Rich and Josh arrived within the time promised and were both extremely knowledgeable, professional and friendly. I would recommend them to anone thinking of switching their HVAC contracts. So glad we reached out to NH Ross Inc. ”

    Anthony A.

  • Nick was courteous, and very professional.
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    “Nick was courteous, and very professional. After 3 different technicians had tried to fix our furnace, he was able to get it up and running.”

    Previous Customer

  • He was helpful and courteous.
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    Read Laura C.'s review of N H Ross on Yelp

    Laura C.

  • He was prompt and very courteous and cleaned up when the repair was completed.
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    “I have used NH Ross for a few plumbing repairs. Recently Anthony A. repaired a toilet bowl problem I had, Very satisfied with the repair and with Anthony A. He was prompt and very courteous and cleaned up when the repair was completed.”

    John C.

  • All around great service in all manners.
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    “Nick C. helped get my heat up and running after a year of wonky furnace issues and two weeks of NO HEAT this November. Not only was he quick and efficient, but very courteous and generally kind. A job like this can get tedious, especially when you sometimes gotta deal with snotty people who don't respect the service workers who help us (as a previous waiter, I know that for a fact). Regardless, his energy was patient and calm and it made me feel both confident in him and happy to have him be my assistant! He went to get the necessary parts but before his errand, he reworked the heat so that it could begin heating up temporarily before being officially fixed, which gave us our first spell of warmth we had in weeks. All around great service in all manners. Thanks, Nick & NH Ross!”

    Previous Customer

  • They were professional, kind, efficient, and very informative.
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    “Rich and Josh made my very unpleasant predicament as positive as it could have been. They were professional, kind, efficient, and very informative. The next time something breaks, I will be calling them in a heartbeat.”

    Previous Client

  • Our technicians Rich and Josh arrived within the time promised and were both extremely knowledgeable, professional and friendly.
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    “Our first experience as a customer of NH Ross Inc was today. Our technicians Rich and Josh arrived within the time promised and were both extremely knowledgeable, professional and friendly. I would recommend them to anone thinking of switching their HVAC contracts. So glad we reached out to NH Ross Inc.”

    Previous Customer

  • He was very professional.
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    “Dave Moose was excellent explaining the work that had to be performed. He was very professional. The job was a tuff small space but Dave was able to perform the necessary repairs. Highly recommend NH Ross and their team of workers.”

    Previous Customer

  • He used his professional advise to explain the problem and what the cost would be.
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    “Just had Dave Moose from NH Ross plumbing and was able to complete a difficult plumbing job. He used his professional advise to explain the problem and what the cost would be. Great job Thanks and I recommend Dave Moose for future repairs.”

    Previous Customer

  • Anthony explained the repair process in detail and answered all my questions as he was performing his work.
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    “Anthony was great. He showed up on time and quickly identified the problem. Anthony explained the repair process in detail and answered all my questions as he was performing his work. Would defiantly recommend Anthony to family and friends.”

    Thomas L.

  • Very happy with them and the company.
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    “Great installation of new Gas Hot Air and Central Air units. All work performed in a neat, courteous, professional manner. Very happy with them and the company.”

    Brian R.

  • They made me feel very comfortable & took the time to answer all my questions.
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    “Bill, Ben & Anthony are a great team. They made me feel very comfortable & took the time to answer all my questions. I appreciated all the testing they did once the furnace was installed.”

    Previous Customer

  • As a new homeowner, I feel very luck to have found Ross.
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    “I will never use anyone but Ross. Billy, Anthony, and Ben were an amazing team. NH Ross made financing very easy and next thing they were here installing a new furnace. As a new homeowner, I feel very luck to have found Ross. Bill, Ben & Anthony were a delight to have in my home. They did not leave until all my questions were answered. They cleaned up after themselves & not a spec left behind. Thank you!”

    Kim S.

  • Anthony was on time very professional and courteous.
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    “Anthony was on time very professional and courteous. Great Job!”

    Sharon D.

  • Thanks for great, pleasant and professional service.
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    “Service provided by NHRoss' Service Specialist, Rich S, was very professional. He arrived at the earlier part of the arrival window which was great. In the past, the arrival was always at the latter end of the arrival window. Thanks, Rich. Rich was excellent in, not only performing his job but also in helping us understand what was being done and why. Thanks for great, pleasant and professional service.”

    Sandra M.

  • Super professional and very respectful!
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    “Rich S. came to my house for an annual service inspection of the heating system. He was very professional, polite and courteous. He completely cleaned up after the work was done even though his work was very neat to begin with.. He left me with some options to get better performance from my heating system. This was my second experience with Rich S and he's always been great! Super professional and very respectful!”

  • Will request Rich for future service.
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    “Nice guys, very professional. This was a full HVAC install with a hot water heater in a very tight space. They got the job done and left my home very clean when finished. Will request Rich for future service.”

    Lane K.

  • He was professional, courteous and above all knowledgeable about his professional skills.
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    “Nick C. of NHRoss was at my home on 10/3/17 to perform seasonal service on my heating unit/furnace. He performed a complete checklist of the needed service and supplied me with a copy. I had several questions concerning the equipment and the outlook for its remaining useful life. He was professional, courteous and above all knowledgeable about his professional skills as he answered each question. Nick is welcome in our home anytime we require service from NHROSS.”

    Herb L.

  • Bill was efficient, knowledgeable, courteous at all times during the daylong installation process.
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    “NHRoss (Bill Q) just completed the installation of a heating unit, air conditioning unit, humidifier and hot water heater. Bill was efficient, knowledgeable, courteous at all times during the daylong installation process. Bill Q. serves NHRoss with pride.”

    Nancy C.

  • He is intelligent, knowledgeable, expresses himself well, and is considerate.
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    “Bill Q did a great job on installing a HWH. He is intelligent, knowledgeable, expresses himself well, and is considerate. I highly recommend him”

    Previous Customer

  • They stand behind any work they do and we have been a customer for many years.
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    Read Paul R.'s review of N H Ross on Yelp

    Paul R.

  • This is an excellent company.
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    “This is an excellent company. All of their representatives are polite, personable and knowledgeable. I was especially impressed with Rich S.”

    Elsie B.

  • They are prompt and competent with excellent service agents like Nick C.
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    “I contacted NH Ross after damaging the coolant line on my central A/C unit. They responded on the day of the call and were able to service the unit the following day. They are prompt and competent with excellent service agents like Nick C. I use them anytime I have a problem as they do quality work and stand by their service. They are a little pricey but you get what you pay for.”

    Previous Customer

  • He fixed the problem efficiently and explained to me what had to be done.
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    “Cory arrived to fix a problem with my toilet that kept running constantly. He fixed the problem efficiently and explained to me what had to be done. Both he and his apprentice Madelyn did a great job!”

    Previous Customer

  • They were professional, knowledgeable of old and new plumbing issues, and were very pleasant all around.
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    “We recently had Bobby, Madeline, and Corey of NH Ross come to our house to identify some pretty messy plumbing issues. They were professional, knowledgeable of old and new plumbing issues, and were very pleasant all around. The job was done well and we are very happy with their services. Additionally all staff answering phones regarding any inquiry were polite, helpful, and prompt in their responses.”

    Previous Customer

  • The most expert person I have had. Knew exactly what had to be done and did it.
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    “Rich S. was my technician. He was very knowledgeable of the situation. The most expert person I have had. Knew exactly what had to be done and did it. Very polite fellow, also.He was here for 2 days and did everything he told me he was going to do. Neil Ross came to a couple of times and also was very informative and pleasant. I have been using NH Ross for about 40 years.Terrific company.”

    Previous Customer

  • I felt comfortable and confident in his diagnosis and the work performed.
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    “I was very pleased with NH Ross, Joey and the technician that arrived, Rich S. I had an emergency repair and Joey immediately called me back letting me know that a tech would be able to arrive the very same day. Rich S. arrived and was very efficient, professional, and polite. He was able to diagnose and solve the problem immediately. He was clean and polite. He didn't make much of a mess but he still cleaned up after himself. I felt comfortable and confident in his diagnosis and the work performed.”

    Previous Customer

  • You won't have to worry when calling Ross for your heating cooling needs.
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    Read Rita C.'s review of N H Ross on Yelp

    Rita C.

  • Tom M. was extremely knowledgeable, personable and professional.
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    Read Anna P.'s review of N H Ross on Yelp

    Anna P.

  • My home is now toasty warm with an excellent looking system that adds much value and a sense of security to my home.
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    “I had a 23-year-old HVAC system that I had hoped would last another year. On Sunday I realized that would not happen. By Tuesday afternoon Neil was at my house complete plans for a total replacement of my system, and I was very pleased to find out that the work could be done the next day. Rich, Jon, and Brian worked very hard today to get the system up and running on this very cold day. They took excellent care of my home and kept me appraised of their progress throughout the day. My home is now toasty warm with an excellent looking system that adds much value and a sense of security to my home.”

    Previous Customer

  • I have extensive experience hiring people, Jon would be our choice in comparison to the people we did hire.
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    “Your technician "Jon" was very polite and well informed. Being a former HVAC/R owner I can tell you he is the best. I have extensive experience hiring people, Jon would be our choice in comparison to the people we did hire. I feel very confident that my problem has been resolved. I can not thank you enough and will recommend NH Ross to my neighbors.”

    Previous Client

  • I have used this company before and this is a honest company, I will use them again without hesitation.
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    “Jon Grella came to our hose and quickly and efficiently got my home AC up and running on the second hottest day of the year, he was quick, knowledgeable and did a great job. He also went over options for a new home AC system without the hard sell!!! I have used this company before and this is an honest company, I will use them again without hesitation.”

    Steven

  • Came in found the problem, got the parts and fixed it right away!!!
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    “Jay was great!! Came in found the problem, got the parts and fixed it right away!!! Did his best to save us money as well!! Thank you!!”

    Dawn

  • He cleaned up and was respectful of my home.
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    “I called NHRoss with an ac concern. When I called they said they had a technician in the area and could arrive soon. This was a late Saturday and he arrived in the half hour of calling. He matched the picture the company send confirming in the email. Marc was very friendly and understanding while listening to my ac problem, even over a barking dog. He was totally kind to my furry one. Marc went right to work and addressed the problem. He cleaned up and was respectful of my home. Marc described my options in a non pushy way. He fixed the problem. This is the second time I have used this company, for different issues and problem solved. I'm now in the ac. Thank you Marc and NHRoss!”

    Dee

  • Service technician Shawn did an incredible quality installation assisted by Marc.
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    Read Joe P.'s review of N H Ross on Yelp

    Joe P.

  • Highly recommend Shawn and Ross. I normally don't do reviews but this service was excellent.
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    “Everything perfect Called and informed when he would arrive right on time Diagnosed the problem right away and even better fixed it right away!!! Even recommended a service plan that fit our unit Highly recommend Shawn and Ross I normally don't do reviews but this service was excellent”

    Previous Customer

  • He was polite, informative, left my garage immaculate.
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    “James did work at my house. He was polite, informative, left my garage immaculate. Would recommend him and the company.”

    Previous Customer

  • He was friendly and very professional.
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    Read Matthew B.'s review of N H Ross on Yelp

    Matthew B.

  • His service and NH Ross' service was most convenient and exceptional.
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    “I had NH Ross out to the house to look at our range as it was not working properly. Technician Jon Grella not only repaired the oven but took the time to calibrate the temperature correctly. He then took the additional time to look at and service our furnace. His service and NH Ross' service was most convenient and exceptional. Thank you so much.”

    Previous Customer

  • Jimmy was extremely professional, courteous, and helpful.
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    “I have nothing but wonderful things to say. Jimmy was extremely professional, courteous, and helpful. He worked patiently with me to find solutions to two different problems that fit our needs. He was very kind and considerate of the stressful aspect of an unexpected, possibly costly, repair. I will certainly call NH Ross again, and would request Jimmy as the person to perform plumbing work in my home.”

    Previous Customer

  • Very professional. Knew the problem knew the workaround until the part was available.
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    “Very professional Knew the problem knew the workaround until the part was available two days later everything is still working correctly.”

    Previous Customer

  • He was courteous and friendly.
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    “Once again, Shawn came to our home promptly. He quickly and professionally identified the problem and provided a solution. He was courteous and friendly. Altogether was was a pleasant experience.”

    Previous Customer

  • Very courteous, professional and knowledgeable.
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    “Very courteous, professional and knowledgeable. Spent lots of time w/ homeowner, answered questions and made suggestions. A pleasure to deal with!”

    Previous Customer

  • Jon G. is an excellent worker.
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    “Jon G is an excellent worker. I would give him a A . Very pleasant guy. Very knowledgeable. Happy with his service today.”

    Previous Customer

  • Great company to work with. Always on time. Available when we needed them.
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    “Great company to work with. Always on time. Available when we needed them. Tom was so great and personable and he was really a pleasure to work with. I would recommend him and NH Ross to anyone!”

    Previous Customer

  • Professional, informative, polite and talented.
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    Read Shelby C.'s review of N H Ross on Yelp

    Shelby C.

  • Professional and got the job done right the first time.
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    Read Brian B.'s review of N H Ross on Yelp

    Brian B.

  • Very personable ....and knowledgeable about my unit.
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    “Just moved into new home. called N.H.ROSS to service my heating and air conditioning unit. steve w. came to service unit and was very personable ....and knowledgeable about my unit. inspected unit and advised me on type and operation of the unit. very helpful..”

    John G.

  • Great, neat, clean & timely install.
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    “On my gas heating & hot water install. Great neat clean & timely install. Coordinated well with town inspector & National Grid to complete the job. They explained the procedure well & made sure that the system was in good working order before leaving. They also removed the old oil tank, old boiler & the shipping materials that came with the new burner. Thanks to the group of 5 techs Shawn, Martin, Tom & I did not get the names of the other 2 techs. that completed the install at 259 Depot Rd. Huntington Station, NY. A job well done.”

    Previous Customer

  • He was friendly, professional and very skilled and went out of his way to explain exactly what had gone wrong .
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    “I would like to give Fred an excellent review. He was friendly, professional and very skilled and went out of his way to explain exactly what had gone wrong with our shower turn-on #$%$. He was honest and up-front about prices and options which is so rare these days. I have always respected the workers from NH Ross and I admire the time and effort that goes into choosing them. Fred was an outstanding choice and a great credit to your company.”

    Previous Customer

  • AWESOME JOB!
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    Read Michael R.'s review of N H Ross on Yelp

    Michael R.

  • I find this company to be extremely reliable, honest, and their Service techs to be some of the best trained and courteous
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    Read Greg B.'s review of N H Ross on Yelp

    Greg B.

  • He worked tirelessly in above 90* attic temperatures for seven hours and completed the AC Repair.
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    “Keith your Service Technician was outstanding! He worked tirelessly in above 90* attic temperatures for seven hours and completed the AC Repair. My heartfelt thanks go out to him and your company.”

    Previous Customer

  • He was easy to communicate with, arrived on time and started to fix our issue.
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    “Keith arrived at our house today to fix an A/C issue we 've been battling on and off for awhile. He was very friendly and knowledgeable - he was able to pinpoint the issue and explain to me what was needed - he was easy to communicate with, arrived on time and started to fix our issue - he 'll be back to finish the job once the ice melts off our unit! thanks Keith”

    Previous Customer

  • They were respectful of our home and thoroughly cleaned up the areas where they worked.
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    “Artie K and Mike F. were very knowledgeable of the A/C product they were installing. They took time to explain the mechanics of the unit and asked several times throughout the install if I had any questions. Most importantly, they were respectful of our home and thoroughly cleaned up the areas where they worked.”

    Previous Customer

  • He took care of the problem and MADE SURE that the plumbing was cleared and working throughout the whole house.
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    “I had a serious backup in my plumbing that was supposed to have been corrected by a service person the day before Eugene came.After the service person left I found out the plumbing WAS STILL BACKING UP. I called the office immediately because this was the third day in which we had to live with this problem. Eugene came and was very patient as I showed him the problem. He took care of the problem and MADE SURE that the plumbing was cleared and working throughout the whole house. HE WAS GREAT!”

    Previous Customer

  • Miguel ( as always ) was polite, friendly, and professional.
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    “Miguel ( as always ) was polite, friendly, and professional. He explains what he is doing, answers our questions, and makes us feel comfortable. He is an asset to the organization and knows what he is doing. I feel very confident when I see him at the door making a service call.”

    Previous Customer

  • Mr. Homan was professional, informative and helpful last March and during negotiations concerning imminent acquisition of the standby generator system.
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    “I would like to say that our dealings with your representative, Charles Homan was excellent. We are presently under contract to have a gas fired standby generator installed. Mr. Homan was professional, informative and helpful last March and during negotiations concerning imminent acquisition of the standby generator system. I would not hesitate to recommend your company to anyone.”

    Previous Customer

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