Our Most Recent Service Reviews

Check out our most recent reviews, and then call us for service!

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Matt Darrell
Matt Darrell 5.0

Ed was thorough and professional. Thanks for your help with my service request.

lisa radefeld
lisa radefeld 5.0

I’ve had NH Ross out for both plumbing issues and for no heat. I was very satisfied both times because the technicians were professional, friendly and, most importantly, great at what they do. The office staff is always very helpful, too! I wouldn’t ...hesitate to recommend NH Ross to family and friends.Read More...

Michael Klein
Michael Klein 5.0

Very personable representative who did a great job evaluating my plumbing problems. Arrived on time spent the day repairing various plumbing problems. I would recommend John very highly

Geri Adams
Geri Adams 1.0

valerie niewierowski
valerie niewierowski 5.0

Contractual maintenance work performed. Very professional.

VICTORIA HERRERA
VICTORIA HERRERA 5.0

Nick did a great job. He went above and beyond. He was very professional. He took care of the problem. Thanks to Nick I don't have a clogged bathtub and toilet anymore. I will definitely recommend NH Ross Inc. to my family and friends.

Carlm Berkowitz
Carlm Berkowitz 5.0

Donald Smith
Donald Smith 5.0

Slab leak repaired excellent so far

Jane Salzano
Jane Salzano 5.0

Ed was professional and answered all my questions and checked on all my options he left his card in case I consider to do the work that he suggested. My house is small and very limited as to what I can do and due to my age I am not sure if I want to get ...in debt for work that would cost as much as it would cost.Read More...

Donna Burgess Snipe
Donna Burgess Snipe 5.0

Check up on my ac/ heating unit

Gary McNulty
Gary McNulty 4.0

Ronald Zanni
Ronald Zanni 5.0

Luis was professional , courteous,efficient and informative. Exactly what we have come to expect from N H Ross

James Mckeever
James Mckeever 5.0

The technician, Luis was very professional and courteous. Performed the work in an efficient manner. uh

Dolores Keicher
Dolores Keicher 5.0

Henry was great!!!! Fixed my power was professional, polite and kinda funny

April Lee
April Lee 5.0

I have a large cast-iron plumbing replacement project coming up, I am looking forward to their professionalism in helping me complete the project.

C Dac
C Dac 4.0

Very professional staff, great crew. Very expensive though. Expect to pay double what you would pay elsewhere.

Barbara mcleod
Barbara mcleod 5.0

Awesome job all 3 techs.. thank you all

Jeffrey Lawrence
Jeffrey Lawrence 5.0

Ryan and his partner were phenomenal. Showed up on time. Explained everything. Went through all options, and got new water heater installed quickly and professionally. Exceptionally clean. I would highly recommend them.

Edward Roggenkamp
Edward Roggenkamp 5.0

Henry has excellent knowledge and explains in detail what the issues are.

mary tornetta
mary tornetta 5.0

simple job. reset pilot on water heater but henry got here quickly

Gwendolyn Workout
Gwendolyn Workout 5.0

Dr. Cynthia Stuart
Dr. Cynthia Stuart 5.0

Vincent T. is absolutely amazing! I've had what turned out to be an extremely complex central air conditioner repair job, and Vincent was my expert coming to the rescue. Not only is he fantastically competent, Vincent is extraordinarily diligent in ...making certain the job is done correctly - even to the point of suggesting to the home office that he return to my residence after he had completed the repair a week earlier to make sure it was still working well, and doing some fine tuning while he was at it. Vincent is also wonderfully good natured and a pleasure to work with. NH Ross has a real gem with Vincent.Read More...

Gloria Quay
Gloria Quay 5.0

Repair water heater The service specialist, Zach, arrived on time and was knowledgeable. He told us about the company, describing clearly what the service covered. He answered all our questions and gave us a detailed written estimate.

Diane O’Brien
Diane O’Brien 5.0

John was the plumber. He checked all the toilets and sinks, etc. I have some small leaks under my kitchen sink and he proposed a solution. We agreed. He was very knowledgeable and well spoken. I would like him to be the plumber who makes the repairs. ...Thank you John!Read More...

James Derosa
James Derosa 5.0

Vincent and Patrick at NH Ross were great. They installed a new ductless AC in my basement, and were friendly, clean, and responsive. Ed, the salesmen was friendly and explained clearly what we could expect. He even showed up at the start of the ...installation. There were no surprises at all. We have used NH Ross for a variety of things, and they continue to be reliable. The whole staff is professional and easy to deal with.Read More...

Joanne Zarzycki
Joanne Zarzycki 5.0

GB GB
GB GB 5.0

VERY RELIABLE COMPANY.

Frank Todarello
Frank Todarello 5.0

Absolute professional. Efficient. Thorough. Nice!

Hughette Clarke
Hughette Clarke 5.0

Henry was just great—very professional, answered questions and attentive to details. Thanks! 🙏🏽

Allen Prim
Allen Prim 5.0

Once again Ross to the rescue- When my A/C system shut down Louis responded to save the day-I've been a customer for 20 years so I'm not surprised it was working the same day I called- Their techs are top notch and Louis is one of the best-Thanks guys!

Kevin Riley
Kevin Riley 5.0

Vincent was great, on time, very knowledgeable very pleased with our first time using Ross

Joseph Farruggio
Joseph Farruggio 5.0

Nick and Patrick installed a new pedestal sink and toilet. Very professional and knowledgeable. They did a great job. Thank you.

TheSaiyanBatsy
TheSaiyanBatsy 5.0

Ray Ruiz
Ray Ruiz 5.0

Henry was on time , professional and polite. Great job !

Clorinda Bonaccorso
Clorinda Bonaccorso 5.0

I have been a client of NH Ross since 2012. When I called NH Ross today, I was put on a "wait list". However, I received a call back not an hour later that someone was on the way. The technician (Vincent T) arrived on time, knew his stuff and what to ...do. When NH Ross called to follow up on my experience with Vincent I gave him a 5 star mark. Professional, courteous, soft spoken, has the smarts and that's what counts. And Vincent kept me informed as to what he was doing and why to identify the problem. If I need to call NH Ross again, I'm asking for Vincent T. Vincent T. returned today (August 10th) with a representative to access the problem with the A/C. New part is being ordered and Vincent will be installing it. Still gets 5* from me. Explained exactly what had to be done while A/C representative was there and signed off on the paperwork for replacement. On time, professional and answers ALL questions.Read More...

Mike
Mike 5.0

A truly wonderful experience. Our salesperson Ed was very professional and gave us confidence that we chosing the right equipment and company to do our A/C install. Thanks Ed!

doreen mccrystal
doreen mccrystal 5.0

Always professional, great person. The job of replacing my compressor he took his time and did it right. Thank you!!!

Ellen Berozi
Ellen Berozi 5.0

My kitchen sink drain was terribly clogged. Called NH Ross because I had seen their trucks in my development on a couple of occasions. Thought that was a pretty good endorsement. Got a next day appointment, which I appreciated. Got a call updating me on ...the time someone would be here. Zach B.was prompt, knowledgeable, efficient and overall did a great job. No more clog!! Would definitely use them again and recommend very highly.Read More...

Arleen Wackenhuth
Arleen Wackenhuth 5.0

Fred Eliane
Fred Eliane 5.0

Luis was very personable and knowledgeable regarding the problem with my AC unit. NH Ross was prompt in sending a serviceman within the hour.

Paul Martorano
Paul Martorano 5.0

Came the next day when posted a request at 10pm the night before. Quickly figured out issue and installed new water heater. Great work overall.

John Blaikie
John Blaikie 5.0

Preliminary experience with plumber was very pleasant and he was knowledgeable!

Steven Rueda
Steven Rueda 5.0

I called NH Ross yesterday with issue of no hot water. They immediately sent a technician to assess the problem. I live in a new condo complex that is no more the 7 years old and I am the original owner. The tech was pleasant and courteous. However, ...after some time assessing, he thought the hot water heater needed to be replaced and gave me a quote of $3900. I was a bit surprised that a unit not more then 7 years old needed replacement. I got another technician from another company referred by my son and he came in this morning and found that a wire that was stripped and in contact with metal prevented the ignition of the pilot. He simply moved the wire and the problem was fixed. They are going to replace the parts in issue. I don't blame the young technician form NH Ross, but more that management dropped the ball on either training or consult with him while at my place. Even the new technician said, every day he learns something new about all the new systems and technology in service. At the end NH Ross apologizes and refunded my service call fee, plus gave me a free 2 year service agreement for my condo. If you look at NH Ross, their reviews are great and they've been around almost 50 years. You don't last that long by not providing good service. We all make mistakes and as long as we learn from them, then it's all good. I will reach out the NH Ross again in the future. Steven R PatchogueRead More...

Dominique Sanders
Dominique Sanders 5.0

Ed was GREAT. He was informative and personable. He is a great representative for this company

Jackie Brown
Jackie Brown 5.0

Carlos Chavez
Carlos Chavez 5.0

Exelent job

Jeaninne Thomas
Jeaninne Thomas 5.0

Ed is a very personable Rep. I felt very comfortable talking about the project with him.

Jane Petrucci
Jane Petrucci 5.0

We received excellent Customer service from Zack. He couldn’t have been more professional or courteous! He solved our sink and drain issue in a matter of minutes.

Janet Harris
Janet Harris 5.0

They know what they are doing when it comes to the knowledge about a plumbing issues plus they are very well versed in respecting your needs in the time of this pandemic. THANKS

Vanessa Hunt
Vanessa Hunt 5.0

I had a broken valve for my outside hose. Had called another company to fix but they never came. Received a random email from N H Ross, forgot that I had used them previously. Gave them a call and someone came the very next day. Excellent service and ...took no time at all to fix the valve (and in the rain). The guys were extremely professional and very courteous. Will definitely call them again.Read More...

Dan A
Dan A 1.0

Used NH Ross for years and called for a service technician to only learn they do not serve my area any longer and end of story. Shame

J Mitzner
J Mitzner 5.0

Henry, Definitely knows his stuff, put a lot of effort in resolving the problem. Honesty, I’ve never used such a professional plumbing company.

Xiaolei Tang
Xiaolei Tang 4.0

Carlos Rivera
Carlos Rivera 5.0

Nick and Shawn were great!!

mary kay
mary kay 5.0

He explained everything well. He did a good job checking the efficiency of our heat..

Pine Zall
Pine Zall 5.0

Alix Pierre
Alix Pierre 5.0

Henry and Patrick have don a super job at my house. they both a were very professional, I am very happy with their work. good job guys. Thank you

Michael Guastella
Michael Guastella 5.0

Wes Steinberg
Wes Steinberg 5.0

Vincent was a pleasure to work with.Very helpful, explained everything to me and advised me on things to do to keep our system running good. Been using Ross for over 10 years and they are great. Recommend them highly. Thank you!

Tarsem Singh
Tarsem Singh 1.0

Way too expensive . He gave me an estimate of $850+tax to change one part that was bad on the water heater And he wanted to change one more part For $700 .totalling his estimate to 1550+tax. I refused and I went to the plumbing store and bought the ...same part for For $160 and changed it myself . And saved $1400 for 30-45 minutes job. They try to rip you off. I don’t mind giving fair price . If I had to do this job for some client , I wouldn’t charge more than $500. Ridiculous.i would never call them and don’t recommend them.Read More...

stefanie batt
stefanie batt 5.0

Ryan M was amazing! Professional and very patient with us as new home owners. He explained everything in detail and gave us a ton of options. Thanks!

Denis Dym
Denis Dym 5.0

Herb Cooperman
Herb Cooperman 5.0

Technicians are top notch. Extremely cooperative. Vincent was terrific today.

Kevin O'Brien
Kevin O'Brien 5.0

Ed from NH Ross came to give me an estimate for gas conversion. He was very courteous and professional and went through all of the options thoroughly. He gave me better options than other competitors I received quotes from. I signed up for the job on the ...spot! Looking forward to working with NH Ross.Read More...

D D
D D 5.0

Vincent was very friendly and courteous. He wore a mask and never needed to come in the house. It's fine to have them come during this time.

James Helfrich
James Helfrich 5.0

Very knowledgeable and extremely helpful

Taryn Cinquemani
Taryn Cinquemani 5.0

Excellent service. Very courteous.

William Lifford
William Lifford 5.0

I called at 7:30 AM because my water heater was leaking from the bottom; it was very old and obviously needed replacement. NH Ross had a technician over to the house within 40 minutes. They presented me with a couple of options, I chose one, and they ...were able to start the work that morning. The technician (I think his name was Neal) was very professional and kept his workspace very clean as he removed my old water heater and installed the new one. I thought the price was pretty reasonable considering the magnitude of the job and the amount of work that had to be done. He was done by about 12:20. Overall, I was very pleased with the service from NH Ross and I would definitely recommend them.Read More...

Cecelia Rohan
Cecelia Rohan 5.0

I live in an old house with many things bracking down and not up to code. Within the past year, with the help of NH Ross and their skilled staff my home is slowly becoming modernized. Zach B, a professional NH Ross technician, opened a wall in the ...kitchen and replaced an existing hose bib that was leaking into my yard when I watered the flowers. The price was reasonable and discounted. I highly recommend their services for any plumbing problems.Read More...

Kavita Lund
Kavita Lund 5.0

Ernest Longobucco
Ernest Longobucco 5.0

Ryan did a great job in a very tight place. Clean up was great. Recommend Ryan for all my plumbing needs. Ryan also explain to me about my water heater which I plan to replace in the spring. Nice job Ryan. Hope you and the family have a Merry Christmas ...and a Happy New Year.Read More...

surimaribo24
surimaribo24 5.0

awesome service and communication . needed service for my central ac system and luis c who was my tech A PRO took care of the unit. and also explain about the system and services . thank you a must have for all your hvac needs and more . great ...customer serviceRead More...

Bob V
Bob V 5.0

MIke Leigh
MIke Leigh 5.0

Robin Quinn
Robin Quinn 5.0

john vanek
john vanek 5.0

PJD
PJD 5.0

Furious Enderman
Furious Enderman 5.0

They squeezed me in within a day to get me an appointment as soon as possible. One night without AC was enough! Thank you :0)

Kathleen Amm
Kathleen Amm 5.0

Roseann Lombardi
Roseann Lombardi 5.0

Great company. Nick explained everything, no pressure. We ended up getting a new toilet and he installed it in less than an hour! We are happy customers!

Charles Tardalo
Charles Tardalo 5.0

Mike Schwartz
Mike Schwartz 5.0

Vincent showed up shortly after the confirmation telephone call. He was clean, efficient and quickly checked out my A/C system, explaining each step he performed. When he left, I had no clean up and will definitely use this company to pre-check my ...heating system this coming fall.Read More...

Kenneth Speelman
Kenneth Speelman 5.0

Dolores Keicher
Dolores Keicher 5.0

They did a good job but would have been nice if they put some kind of covering up so the concrete dust wouldnt have gotten everywhere. Still cleaning up the dust left behind a week later

Christopher Lupo
Christopher Lupo 5.0

Janet Singer
Janet Singer 5.0

Ryan was prompt, courteous and professional. Even providing info about a replacement for the water heater whenever it becomes necessary

Taiming Perlman
Taiming Perlman 5.0

joe ferrell
joe ferrell 5.0

Recently I chose NH Ross to do some fairly extensive plumbing work at my co-op. Service tech Nick was pleasant and professional. He explained options that were available, answered all my questions, did the work, cleaned up afterwards and did an ...excellent job. I highly recommend Nick, and NH Ross.Read More...

Iris Roth
Iris Roth 5.0

Nick was a great representative. He was knowledgeable and efficient in inspecting my plumbing system. I would love to use him as a private plumber.

Maria Piechowski
Maria Piechowski 5.0

Michael Levey
Michael Levey 4.0

Pat was courteous, informative, and even neat while installing a new water heater. Even prior to that, the office as represented by Katelyn and Jill informed me of the costs, gave me an appointment, and kept me informed of when the installer, Pat, would ...be coming. The pricing was competitive, and the service was excellent.Read More...

Sophia Mirza
Sophia Mirza 5.0

H.E. Pennypacker
H.E. Pennypacker 5.0

elinor organ
elinor organ 5.0

Vincent is an asset. He is knowledgeable and communicates well. Pleasure to deal with.

John Hyland
John Hyland 4.0

He did an excellent job...very knowledgeable about A/C systems and more.

William Dennis
William Dennis 5.0

Technician was professional and knowledgeable.

Michael D Brenner
Michael D Brenner 5.0

Eric Sinensky
Eric Sinensky 5.0

george gelles
george gelles 5.0

Lance Schmidt
Lance Schmidt 5.0

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